Mahmoud Rizk Ali Hussain
21 Murad St.
Giza, Egypt
Mobile no.: +2-0104411540
Email: Mahmoud.rizk@gmail.com
Career Objectives
I' am seeking a challenging position with a reputable organization that enables me to use my Technical skills and enhance my experience as Marketing executive to become an active participant in the organization Success.
Education
Bachelor degree of Specific Education, TANTA University,
Educational technology department
Accumulative grade: Good
Graduation year: 2002
Certificates
· Dale Carnegie soft skills and Communication Skills.
· CompTIA Network+® PROFESSIONAL Certification.
· IBM Certified Deployment Professional-IBM WebSphere Commerce V5.6
· IBM Certified Solution Developer - WebSphere Studio, V5.0
· IBM Certified Associate Developer - WebSphere Studio, V5.0
· Six levels in English Business Conversations and technical writing with Berlitz (English for life).
· Certificate in ICDL from UNISCO.
Special IT Training That I have : Total 1500 Hours
- Training for 900 hours in IBM company labs on Web Developing course
- Training for 300 hours in IBM company labs on network course.
- Training for 300 hours in Berlitz English labs on Levels 1-4.
- Communication Skills - Dale Carnegie,
Effective Communications & Human Relations.
High Performance Teams (Team Work)
Problem Solving & Decision Making
Successful Public Speaking (Presentation Skills)
World Class Customer Service (Customer Service)
Marketing and Advertising (Basic Marketing)
Making Sales: How to Jump Start Your Selling Career (Basic Sales)
The Planning Process (Basic Project Management Skills)
Business Correspondence and Report Writing (Technical and Business Writing)
Work Experience
11/2007 – Present Orchtech software house
Sales Team Leader:
Responsible for Planning for targets, Generate Leads and prepares technical documentation for products demos and presentations.
Selling deferent products like:
- Business Applications: ERP, CRM, Databases Applications.
- E-Learning System LMS, CMS and e-Content (interactive flash and Simulators).
- Video and Web Conferencing application.
- Online control and Management Dynamic Networks Solutions.
3/2007 – 10/2007 Al Awael-it software house
ERP (Enterprise Resource planning) Sales Executive,
Responsible for Execute Marketing and Sales Plans, meeting with customers, giving Technical Demos and Follows up clients and Finish Deals.
Selling deferent products like:
- Business Applications: ERP, CRM.
- E-Marketing Campaigns (mass mailing campaign, Online Ads and Banners, PPC Ads, Website Ranking analysis).
9/2004 – 9/2006 Egypt Networks ISP
Senior Technical Support
Responsible for dealing with customers problems, designing solutions, also network projects management, implementing and maintenance.
12/2002 – 9/2004 Free Comp company for computers and networks.
Customer care and Technical Support Executive
Responsible for assist clients in resolve technical issues through technical troubleshooting approach and Handle those requests.
9/2000 – 10/2002 High Egyptian Center for Computer and languages
Customer care and Technical Support Executive
Responsible at Maintenance department to assist students with technical troubleshooting and part time ICDL instructor.
Computer Skills
- Windows 98, 2000, Xp, Server 2003. Linux Fedora, Red Hat 9.
- MS-Office 97, 2000, Xp, 2003.2007.
- Good understanding of technologies like ERP, J2EE, CMS, CRM, Networks, Data Bases and Interactive Custom Flash Application
- Web Developing using Open Source like Drupal, Joomla.
Language Skills
Arabic: mother tongue
English: good command of reading, written and spoken English.
French: basic Academic knowledge
Personal Skills
· Hard worker love to work and have the Ability to Work under Pressure.
· Team player or Single and Quick learner.
· Excellent communication skills. Have the ability to effectively communicate across culture & language barriers
· Ability to manage multiple tasks simultaneously.
· Creative, analytical and self motivated.
· Ability to take projects from concept to completion.
· Good managing skills.
· Willing to learn and develop.
· Customer service Oriented.
Personal Data
PLACE OF BIRTH: Balteem, Kefir El sheikh, Egypt.
Date of Birth: 29th January 1980
Military status: Completed.
Marital status: Single.
Nationality: Egyptian
Address: Ben el sarayate, Giza, Egypt.
Tel: (047)2511356 / (010)4411540
References: will be available upon request.
